"Account" means to an account that allows a particular person to access and use the hosted services, using a unique login name and password;
"Agreement" means this Agreement and the Annexes attached to this Agreement.
"Annex" means to any annex attached to the main body of this Agreement;
“Charges” means those amounts specified in an Order Form and calculated on the basis of the prices described in the Assa Abloy’s price list for the provision of the Services or as otherwise stated by Assa Abloy;
“Commencement Date” means the date that ASSA ABLOY receives the signed Agreement and the signed first order as described in Clause 2.1.2.
The "Connection point" has the meaning set out in point 5.1 below.
" Confidential Information" means :
(a) Any information provided by the disclosing party the receiving party during the duration of the Agreement, or at any time prior to the termination of this Agreement (whether communicated in writing, oral or otherwise) that at the time of disclosure:
(i) was marked or described as "confidential";
(ii) should have been reasonably understood by the receiving party to be confidential;
(b) But does not apply to confidential information such as:
(i) is publicly known or comes to public knowledge otherwise than through a breach of this Agreement;
(ii) A Party may demonstrate that the Party already knew the information before receiving it from the other party;
(iii) information which a party legitimately receives from third parties outside this contractual relationship;
(iv) information that a party is required to disclose due to mandatory law or decisions of the competent authority or the applicable stock exchange rules.
"Customer Data" means to all data, work and media: uploaded to or stored on the Platform by the Customer; transmitted by the Platform at the instigation of the Customer; provided by the Customer to Assa Abloy for upload to, transmission or storage on the Platform; or generated by the Platform when using the Services;
"Documentation" means to the documentation relating to the Hosted Services offered by Assa Abloy and delivered or made available to the Customer by Assa Abloy;
"Force Majeure" means to an event, or a series of related events, that is reasonably beyond the control of the party concerned (including, without this list being limited: Internet or any public telecommunications network outages, hacker attacks, denial-of-service attacks, virus or other malware attacks or infections, power outages, power outages , industrial conflicts, labour disputes, total or partial strikes, legislative changes, disasters, explosions, fires, floods, riots, terrorist attacks or wars). The failure of a subcontractor will be considered a case of force majeure if the reason underlying the subcontractor's failure is an event which, had it directly affected Assa Abloy, would have been classified as Force Majeure under this Agreement;
"GDPR" means to the European Parliament and Council Regulation 2016/679 on the protection of individuals in the processing of personal data and the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) and any changes to it;
"Hosted Services" means to hosting Incedo™ Business Cloud services, as stated in the Accommodation Services Description, available in Appendix 1 of this Agreement;
"Installation Services" or "Commissioning" means to the configuration and implementation of Hosted Services. They do not include the physical installation or configuration of the Products;
"Intellectual Property Rights" means to all intellectual property rights anywhere in the world, whether registerable or not, Registered or not, including any application or right of enforcement of these rights (and these "intellectual property rights" include copyright and related rights, database rights, confidential information, trade secrets, know-how, trade names, corporate names, trademarks, service marks, plagiarism rights, unfair competition rights, patents, design rights);
“Order Form” means the template set out in Annex 4
"Personal data" and other terms and phrases relating to personal data used in this Agreement, such as "person concerned," "responsible for processing," "personal data," "processing," "subcontractor," "third country," etc., must be interpreted in accordance with the meaning given to them in the GDPR;
"Platform" means to the platform managed by Assa Abloy and used by Assa Abloy to provide hosted Services, including the application and database software for Hosted Services, the system and server management software used to provide hosted Services;
“Registered Partner” is an installer company that has knowledge and experience of Assa Abloy's various systems and which, in cooperation with Assa Abloy, can assist the Customer in ordering the services, additions and options / extension to the Services and with, among other things, physical support, installations, etc.
"Regulatory Requirements" means to privacy and personal data legislation applicable to the processing of personal data, including the GDPR, and any legislation that may replace the aforementioned legislation (and in the event of discrepancies or contradictions between the various rules or regulations, will be applied which provides the highest degree of confidentiality and/or security of information).
"Services" means to any service that Assa Abloy offers to the Customer, or is required to offer to the Customer, under this Agreement as described in Annex1;
"Service Description" means the technical, functional and commercial description of the Service(s) to which the Customer is to access and entitled to use under the terms of this Agreement, and which is available on www.incedo.com or at any other website address as directed by Assa Abloy (on the date of the Agreement regarding the Service Description for each Service is set out in Appendix 1).
"Support Services" means to assistance in the use, identification and resolution of errors in hosted services, but will not include the provision of training services;
“Term” means the period for which Assa Abloy has undertaken to provide the services as described in Clause 17.
"Update" means to a fix, correction or update of the version of any software in the Platform.